Our team.

Serge Buy, Senior Partner

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After many years on Parliament Hill working with parliamentarians on legislation and services for Canadians, Serge turned his attention to assisting small, medium-sized and large NGOs; working with Canadian and multi-national businesses; and providing advice to foreign representatives. Serge has founded businesses and became a senior partner at Flagship Solutions in 2004.

A public speaker who is frequently sought by journalists as a reference on issues of accountability, government relations and ethics, Serge also writes regularly in media on government-related issues (especially through the “Eye on the Hill,” published weekly in the Ottawa Business Journal).

Serge’s work as Flagship Solutions’ principal team leader has allowed our clients to obtain measurable positive results that helped them meet and exceed their objectives. Serge has been the driving factor behind Flagship Solutions’ innovative government and public relations strategies.

Specialties: Government relations – Lobbying – Communications – Governance – Association Management

Chris Frantz, Senior Partner

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Chris’ extensive work with non-profit organizations has enabled them to implement structural changes and also raise millions of dollars.  He has managed marketing and communications campaigns.

His experience as project manager, team leader, executive director and chair of organizations has enabled him to gain a valuable insight in the way organizations function and what their needs are.

Within Flagship Solutions, Chris leads projects designed to help our clients grow and prosper.  He helps our clients achieve optimal efficiency and effectiveness, as well as helps them develop viable and fundable projects to improve and expand their operations.

Specialties: Governance - Funding Procurement - Grant Proposals - Association Management

Kristin Baldwin, Junior Partner (Communications)

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Prior to joining Flagship Solutions, Kristin spent more than 8 years on Parliament Hill, in various roles including acting as Issues Manager for the Honourable John Baird, Minister for Transport, Infrastructure and Communities and Director of Parliamentary Affairs and Issues Management for the Minister of National Revenue.

Kristin’s ability to identify upcoming issues and potential pitfalls involved with ongoing communications has served our clients in many ways.  Her hands-on experience implementing communications strategies allows her to deliver our clients’ messages in a timely and effective manner.  As the go-to communications expert, Kristin brings a fresh and bold perspective to communications and government relations strategies that are sure to get your organizational voice heard.

Specialties: Communications - Issues Management - Stakeholder Relations

Dr. Phil McKnight, Public Affairs Officer

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Phil completed a PhD in English Literature and taught at the University of Ottawa prior to joining Flagship Solutions.  He brings consistency and expertise in the preparation and writing of a variety of reports and communications products.  These include funding applications, organizational documents, and the implementation of strategies to improve organizational practices.

Phil is responsible for the review of all documents that leave Flagship’s office.  He also is responsible for implementing organizational strategies that promote efficient governance and communication between clients and their members. Phil’s ability to organize meetings effectively, as well as prepare and review documents allows him to improve organizational governance and communications.

Specialties: Governance - Business Editing - Member Communications

Lucas Malinowski, Public Affairs Officer

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Lucas comes to Flagship Solutions with extensive political experience and enthusiasm.  He gained experience in the non-profit industry maintaining a database of funding information for non-profits across North America.  Through this, Lucas has developed valuable experience in meeting the funding needs of non-profit organizations and managing related events.  Lucas has also worked on Parliament Hill in various MP offices for 3 years.

Lucas is mainly responsible for implementing government relations and public relations strategies. Through consistent monitoring of governmental activities, he communicates upcoming issues with clients in order to react to potential policy and governmental changes, ensuring that clients are prepared to adapt accordingly.  His previous funding experience with non-profit organizations allows him to execute government relations strategies effectively while contributing to potential funding procurement for clients.

Specialties: Government Relations - Government Monitoring & Analysis - Funding Procurement