Our team.

Serge Buy, Senior Partner

Serge's photo

After many years on Parliament Hill working with parliamentarians on legislation and services for Canadians, Serge turned his attention to assisting small, medium-sized and large NGOs; working with Canadian and multi-national businesses; and providing advice to foreign representatives. Serge has founded businesses and became a senior partner at Flagship Solutions in 2004.

A public speaker who is frequently sought by journalists as a reference on issues of accountability, government relations and ethics, Serge also writes regularly in media on government-related issues.

Serge’s work as Flagship Solutions’ principal team leader has allowed our clients to obtain measurable positive results that helped them meet and exceed their objectives. Serge has been the driving factor behind Flagship Solutions’ innovative government and public relations strategies.

Specialties: Government relations – Lobbying – Communications – Governance – Association Management

Chris Frantz, Senior Partner

Chris's photo

Chris’ extensive work with non-profit organizations has enabled them to implement structural changes and also raise millions of dollars.  He has managed marketing and communications campaigns.

His experience as project manager, team leader, executive director and chair of organizations has enabled him to gain a valuable insight in the way organizations function and what their needs are.

Within Flagship Solutions, Chris leads projects designed to help our clients grow and prosper.  He helps our clients achieve optimal efficiency and effectiveness, as well as helps them develop viable and fundable projects to improve and expand their operations.

Specialties: Governance - Funding Procurement - Grant Proposals - Association Management

Kristin Baldwin, Junior Partner (Communications)

Kristin's photo

Prior to joining Flagship Solutions, Kristin spent more than 8 years on Parliament Hill, in various roles including acting as Issues Manager for the Honourable John Baird, Minister for Transport, Infrastructure and Communities and Director of Parliamentary Affairs and Issues Management for the Minister of National Revenue.

Kristin’s ability to identify upcoming issues and potential pitfalls involved with ongoing communications has served our clients in many ways.  Her hands-on experience implementing communications strategies allows her to deliver our clients’ messages in a timely and effective manner.  As the go-to communications expert, Kristin brings a fresh and bold perspective to communications and government relations strategies that are sure to get your organizational voice heard.

Specialties: Communications - Issues Management - Stakeholder Relations

Madi Murariu-Rougier, Director of Public Affairs (Toronto)

Madi Murariu

Madi is the lead in Flagship Solution’s Toronto office. She has been closely involved in all levels of politics since 2004, working on over 40 elections at the federal, provincial/territorial and municipal levels, even including international campaigns.  Prior to joining Flagship Solutions, Madi spent 5 years on Parliament Hill in various roles for ministers and MPs.

Specializing in stakeholder and grassroots campaigns, Madi has developed grassroots activation networks for numerous clients.  In her spare time, Madi is the founding president of the Women in Politics/Girls in Politics Network in Canada and an organizer for the Stand on Guard Fund and the Sarcoma Cancer Foundation. Madi currently lives in Toronto and is proficient in English, French, Romanian and Spanish.

Specialties: Stakeholder Relations & Grassroots Campaigns – Government Relations – Communications

Dana Archer, Professional Development Manager

Dana Archer

Through Dana’s experience with the Nova Scotia Community College and CollegePrep, he is well-positioned to help our clients create and administer professional accreditation programs. His superb research, analysis and reporting skills will help him to assist students transitioning to post-secondary education. Dana also has experience providing direction on the feasibility of the development of training programs.

Through his time with various non-profits, he has also gained experience in marketing, human relations and public speaking.

Specialties: Human Relations – Communications – Administration – Education

Frank Parker, Public Affairs Associate

Frank Parker

Frank has been involved in politics for more than 10 years.  He has recruited, coordinated, trained and supported thousands of volunteers through his work on political campaigns at all levels.

Currently based in Toronto, Frank specializes in research and public policy development as well as providing in-depth knowledge of the inner workings of government.  Prior to joining Flagship Solutions, Frank worked on Parliament Hill advising ministers, Senators and MPs on public policy, communications and stakeholder relations.  During this time, he served as a senior advisor to the late Senator Doug Finley.

Since 2013, Frank has helped organize the Finley’s Fighting Tories hockey team to raise money for the Canadian Cancer Society through the “Put Cancer on Ice” charity hockey tournament in Toronto.